Job Description:
- Responsible to handle the inbound calls and assist with customers’ inquiries pertaining to the company products and services.
- Responsible for keeping abreast of product knowledge, marketing campaigns, systems, processes, and technology content displays.
Requirements:
- SPM/Diploma/Degree in Customer Service or any equivalent.
- Minimum 1 year of working experience in the service industry preferably in a call center.
- Excellent command of English and Bahasa Malaysia both spoken and written.
- Pleasant personality and excellent interpersonal skills.
- MUST be able to work on shifts, on weekends, and on public holidays.
- Being able to start immediately with short notice is an added advantage.
- Fresh Graduates are encouraged to apply.
- Training will be provided.
- MUST be willing to work in Shah Alam and possess own transport.
- Applicant(s) must be fully vaccinated.
